Last updated: 25th April 2024
This page sets out our privacy policy, including how we collect and process data received from you on our website and mobile apps.
This privacy policy references the UK GDPR. For the avoidance of doubt, this relates to the UK version of the EU General Data Protection Regulation 2016/679, concerning the protection of natural persons with regards to the processing of personal data.
We have made every effort to keep our policy clear, open and simple - please read carefully to understand our practices and policies regarding your personal data.
The Big Team Challenge website, iOS and Android apps (collectively “Big Team Challenge”) are a commercial product and service operated by Team Challenge Apps Ltd., a company incorporated in Scotland under the UK Companies Act 2006 with company registration number SC517746. Team Challenge Apps Ltd processes your data on behalf of our customer, the controller.
Our ICO registration number is ZA217779.
Our contact details are:
For your account on hertssportsvillage.bigteamchallenge.com, our customer (the challenge organiser) is the controller of your data, and they are responsible for determining the purpose and means of processing personal data.
The data controller contact details are:
We may collect and process the following data about you through our website and mobile apps:
We take the privacy and security of your data seriously, and we are bound under UK GDPR to ensure that your personal data is processed lawfully, fairly and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following core bases applies:
We have an invitation by email system which allows registered team leaders to invite you by your email address. We do not store a human-readable version of your email address if it is used for an invitation, and we do not process or share this information for any other purpose. Invitation links automatically expire and you will only be sent one email per team invite. All invitation emails to non-registered users include a global unsubscribe link, allowing you to reject all future invite emails from the organisation's challenge.
Our Android app gives you the option to connect with the Health Connect health-tracking platform. We use this to collect and process your step count data, but we will only collect this data while we have your permission to do so. This feature can be disabled by you at any time and we will only attempt to collect new data while the app is running. Our use of the information received from Health Connect will adhere to the Health Connect by Android Permissions, including the Limited Use requirements.
An older version of our iPhone and Android apps had the option to measure and record distance using a GPS tracker. When using this feature, your location data was temporarily processed on your mobile device only. Only the date/time, duration, altitude and steps walked are transmitted to and stored in your challenge database - location information is not transmitted or stored outside your device. We will ask you before we access this type of location data from you. You can at any time deny and/or revoke our access to it via your device settings.
The latest version of our iPhone and Android apps (from 6th December 2023) do not have any GPS tracking features.
Our website uses cookies or similar technology to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you.
A few of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer. As well as cookies set by us, we also enable cookies set by the following third parties: Google Analytics and Intercom.
You can prevent the setting of cookies by adjusting the settings on your browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the site.
Our cookies will be used for:
Essential session management
Functionality
Performance and measurement
We use information about you to:
If you don't want to be contacted with updates, please tick the relevant box that you will find within your settings.
In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section and policy, you can let us know at any time by contacting us at [email protected], and we may delete your data from our systems. However, you acknowledge this will limit our ability to provide our services to you, both now and in the future.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.
Your personal information, including name, email address and all other profile information, will be passed to the data controller / challenge organiser (i.e. the organisation, business or group which purchased the licence for your use of Big Team Challenge) . We are not liable for the organiser’s use of your data outside of our system, and you should contact them if you have any concerns about their use of your data.
We store your collected data on servers within the United Kingdom and European Economic Area (EEA). Your data may, however, be transferred and processed outside of the UK and EEA to countries which are not governed by data protection laws equivalent to the UK GDPR - e.g. for email delivery services. We make every reasonable effort to keep your data secure. In addition, we adopt appropriate safeguards to require that your data will remain protected and your rights are upheld. These may include implementing the relevant standard contractual clauses, or entering into international data transfer agreements, prescribed by the appropriate regulatory body, anonymisation, or limiting transfers to those countries deemed as providing an adequate level of protection of personal information.
We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.
In respect of users on Big Team Challenge, it is our policy to retain user data in our systems until termination of our agreement with the challenge organisation to which the user relates. After termination, we then delete – or at least render anonymous – that user data. We may delete such user data sooner upon request.
We disclose your data and personal information in the following cases:
We also contract trusted third parties to supply certain services in order for us to provide Big Team Challenge to you. These may include payment processing, search index tools, reporting, email delivery providers and our accounting software. In some cases, third parties may require access to some or all of your data and personal information. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data is handled safely, securely and in accordance with your rights, our obligations and the obligations of the third party under UK GDPR and any applicable data protection laws.
Third parties we use which may have access to some of your information include:
You can ask us not to use your data for communications or marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at [email protected].
Under the UK GDPR, you have the right to:
To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at [email protected].
Please note that our terms and conditions and our policies will not apply to other websites that you visit via a link from our site, nor to websites who link to our service. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
If we change our Privacy Policy, we will post the changes on this page. If the way we use your data changes substantially, we may notify you the next time you login or use our service.
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